What to include
Provide the exact URL, identify the material at issue, explain the requested outcome and include reliable documentation. Never send government identification or other sensitive records until the trust desk provides a secure channel.
How we decide
Relevant factors include dismissal or expungement, identity errors, risk to minors or victims, changed wanted status, the age of the report, ongoing public interest and whether a less restrictive correction or update would resolve the issue.
Possible outcomes
The newsroom may correct, update, redact, remove from search indexing, unpublish or decline a request. The requester receives a reasoned decision when contact information is available.
Start a request
Begin through the contact desk with the URL and requested outcome. The trust desk will provide a secure follow-up route if supporting records are needed; do not send government identification or private records through an unapproved channel.